We asked. They responded!
At Hartford Orthopedic Surgeons, our entire medical and administrative staff is dedicated to delivering superior orthopedic care in a professional and compassionate manner. Recently we began supplying our patients with comment cards so that they could provide feedback to us. Our intent was to gain insights from their experiences; to learn what we were doing right as well as where we could make improvements. The response to this initiative has exceeded our expectations, and we're very proud to report that the feedback received has been overwhelmingly positive! A number of typical examples follow:
"From the beginning to end the staff was remarkable. Dr. Mara was top notch. Having both left and right carpal tunnel surgery within a month’s time, it was the best thing I could have done. After seeing so many doctors, I highly recommend this office to anyone, and Dr. Mara is on top of the list! Thank You!"
– T. Powell, Ellington, CT
"My visit to Dr McAllister’s office was extremely positive. I was impressed that when I arrived at 8am - 45 minutes early - the office staff was already there, happy to be working for Dr. McAllister. Dr. McAllister put me at ease as we discussed my first surgery, a knee replacement. I respect his knowledge, integrity, compassion and willingness to answer my questions."
– A. Austin, New Hartford, CT
"I have been a patient of Hartford Orthopedic Surgeons for over 25 years. The entire staff is friendly, well-trained and caring. They treat you like a human, not a number."
– M. Kaplan, Bloomfield, CT
"I couldn't be happier or more impressed with the service we received, my son sustained an injury at football practice yesterday. Edy and Adrian got us in quickly and were extremely helpful. Dr. Yannopoulos was terrific!"
– Matthew Scoll, Simsbury, CT